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Free UAE shipping on orders over AED 300. Cash on Delivery available across all 7 emirates.

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Vape shop in Dubai & UAE — disposables, pod systems, pods, e-liquids & more, with cash on delivery across all 7 emirates.

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Contact Us

Talk to a real person about your order, delivery, or any product question.

Call Us on WhatsApp

We take all customer support on WhatsApp. Tap the button to open a WhatsApp chat, then call us on WhatsApp during our support hours — we will help with orders, deliveries, returns, and product questions.

Chat on WhatsApp

Support hours: Everyday 9:00 AM – 10:00 PM.

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Message us on WhatsApp about products, prices, or delivery. Tapping the button opens a WhatsApp chat directly.

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Email Us

You can also reach us by email at podshopdubai@gmail.com. If your question is about an order, please include your order number so we can help faster.

What We Can Help With

  • Order questions — checking your order, changing delivery details, or tracking a delivery.
  • Delivery questions — shipping fees, free-shipping eligibility, and delivery coverage across the 7 emirates.
  • Returns — reporting a damaged, defective, or wrong item within 3 days of delivery.
  • Product questions — flavours, nicotine strengths, pack sizes, and device compatibility.
  • Privacy requests — asking what personal data we hold, correcting it, or deleting your account.

Before You Contact Us

  • Shipping & Delivery — flat AED 30, FREE over AED 300, minimum order AED 85, COD.
  • Return & Refund Policy — 3-day replacement for defective, damaged, or wrong items.
  • Privacy Policy — what we collect and why.
  • Terms & Conditions — the rules of shopping with POD Shop.
  • My Account — sign in to view your account and order history.